Privacy Policy

Effective Date: 06.01.25

A2Z Quality Home Repair ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.a2zqualityhomerepairs.com] (the “Site”) and interact with our services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and home address (submitted via contact forms or estimate request forms)
Project type and timeline preferences
Browsing behavior (via cookies and analytics tools)
Device and location information
Any other information you voluntarily provide through forms or communications

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide remodeling estimates
Improve website experience and customer service
Send updates, reminders, or follow-up communications
Run marketing and advertising campaigns, including retargeting ads on platforms like Facebook and Google
Analyze website traffic and user behavior to improve our services

3. Advertising and Cookies

We may use cookies and similar tracking technologies (e.g., Facebook Pixel, Google Analytics) to:

Measure the effectiveness of our ads
Deliver targeted advertisements based on your browsing behavior
Track conversions from ad platforms

You can manage or disable cookies through your browser settings.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only with:

Service providers assisting with website hosting, marketing, or customer communication
Advertising platforms (e.g., Facebook, Google) for marketing purposes
Legal authorities if required to comply with applicable laws or regulations

5. Your Rights and Choices

You have the right to:

Request access to the data we hold about you
Request correction or deletion of your personal information
Opt-out of marketing communications at any time by emailing us at a2zqualityhomerepair@gmail.com

6. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. However, no system can be guaranteed 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at:
📧 a2zqualityhomerepair@gmail.com
📍Waynesboro, VA 22980